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Terms & Conditions
These terms and conditions (the "Terms") govern your use of this website (the "Site").
Please read these Terms carefully. By using this Site, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to the Terms, please refrain from using (or continuing to use) the Site.
Questions or Comments?
Accent Chocolate Factory's Terms and Conditions are created with respect for the privacy preferences and choices of our customers. We’ve implemented procedures to ensure that every reasonable effort is made to address your concerns. If you have any questions or comments about our Terms and Conditions, feel free to contact us directly.
Information About Us
Personal information you submit will be held and processed by Accent Chocolate Factory in accordance with our privacy policy.
All orders and purchases made via the Site are governed by these Terms and our Terms and Conditions of Sale.
This Site and its content may be changed or updated without notice. Accent Chocolate Factory reserves the right to revise these Terms or any other legal notices (including the privacy policy) on the Site. All changes are effective as soon as they are posted. Therefore, you should check the Site periodically to review the Terms and other legal notices, as they are binding on you.
Accessing Our Site
Access to our Site is provided temporarily, and we reserve the right to withdraw or amend the service on our Site without notice (see "Site Availability" below). We will not be liable if, for any reason, our Site is unavailable at any time or for any period.
To access the e-shop on the Site, you may need to register certain details with us. When doing so, you agree to provide true, accurate, current, and complete information as prompted by the Site’s registration form. You also agree to promptly update this information to keep it true, accurate, current, and complete. We may, from time to time, restrict access to certain parts of the Site or the entire Site to users who have registered with us.
Upon registration, you will receive an account designation and a password. You must keep this password confidential and not share it with anyone. You will be responsible for all activities and orders made under your account. If you suspect your password has been compromised, you must notify us immediately. If Accent Chocolate Factory believes there’s a potential security breach or misuse of the Site, we may require you to change your password or suspend your account.
Site Availability
While Accent Chocolate Factory strives to ensure the Site is available 24 hours a day, we will not be held liable if, for any reason, the Site is unavailable at any time or for any period. The Site may be temporarily suspended without notice for system failure, maintenance, repair, or reasons beyond our control.
Your access to the Site, participation in certain areas, and/or your registration may be terminated by Accent Chocolate Factory at any time without notice and without liability. Any limitations on Accent Chocolate Factory’s liability will survive such termination.
Site Use
You may use the Site only for lawful purposes. You may not use the Site to:
Content Standards
These content standards apply to any material you contribute to the Site and any interactive services related to it. Your contributions must:
Linking to the Site
You may link to our Site in a way that is fair and legal, without damaging Accent Chocolate Factory’s reputation. However, you must not create a link that suggests any form of association, approval, or endorsement from Accent Chocolate Factory.
Accent Chocolate Factory reserves the right to withdraw linking permission at any time without notice. Any website you link to must comply with the content standards mentioned above.
Links from the Site
Accent Chocolate Factory is not responsible for the content of third-party websites linked from this Site. We do not accept liability or responsibility for any content on other websites. All links are provided for convenience, and linking does not imply endorsement of those websites.
Intellectual Property
The name, logo, and trademarks of Accent Chocolate Factory are the exclusive property of Accent Chocolate Factory Inc. and/or its parent company. You may not use these without prior written permission. The Site’s content is protected by copyright laws and other intellectual property rights.
Unless stated otherwise, Accent Chocolate Factory Inc. or its parent company owns all intellectual property rights in the Site’s content. You may retrieve and display the content for personal use only, as long as you retain any copyright or proprietary notices. Unauthorized use may lead to legal action for infringement.
Liability
The Site is provided "as is," without any warranties. Accent Chocolate Factory, its affiliates, officers, directors, employees, and agents exclude all liability for any loss or damage arising from your use of the Site. This includes, but is not limited to, loss of profits, data, or anticipated savings. Nothing in this clause limits Accent Chocolate Factory's liability for death or injury caused by negligence.
Although Accent Chocolate Factory takes reasonable steps to exclude viruses or harmful codes, we do not assume any liability for viruses or other computer codes that may affect your computer system.
This clause does not affect your rights regarding goods purchased through the Site, which are governed by our Terms and Conditions of Sale.
Governing Law
The Terms and your use of this Site will be governed by the laws of British Columbia. By using the Site and accepting the Terms, you submit to the exclusive jurisdiction of the courts of British Columbia, except in cases where Accent Chocolate Factory seeks to protect its intellectual property or recover amounts owed.
General
If any provision of the Terms is deemed unenforceable, the rest of the Terms will remain valid. Accent Chocolate Factory’s failure to enforce any provision does not waive our rights unless specifically acknowledged in writing.
The section titles are for convenience only and do not affect the legal interpretation of the Terms.
Accent Chocolate Factory’s Privacy Policy has been developed to reflect our commitment to delivering the highest-quality products and services while maintaining the highest level of integrity in our interactions with customers. This Policy outlines how we collect, store, and use information about our customers and potential customers. We will continually review and update this Policy to adapt to new technologies, evolving business practices, and our customers’ changing needs.
Accent Chocolate Factory’s Privacy Policy is created with respect for the privacy preferences and choices of our customers. We have implemented procedures to ensure that all reasonable efforts are made to address any concerns you may have.
We recognize that your Personal Data deserves protection. Personal Data includes, for example, your e-mail address, billing and delivery information, names and addresses of gift recipients, and "clickstream" data that tracks activity on our website and online services.
Accent Chocolate Factory
444 Main St, Penticton, BC, Canada V2A5C5 and 1603 Pandosy St. Kelowna BC, V1Y2A8
250-492-2241 Penticton and 236-420-1949 Kelowna
Copyright © 2025 Accent Chocolate Factory Inc.- All Rights Reserved.
Delivery available only in Penticton in the summer.
Store pickup
- 444 Main St. Penticton, and
- 1603 Pandosy St. Kelowna
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